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claim settlement ratio 98.48 As of Mar 31, 2021, computed basis claims settled over total individual claims for the Financial Year

Service GUARANTEE 10 DAYS*

Claims

At Reliance Nippon Life, every claim settled represents our commitment to honour our promise to our policyholders. We strive hard to work towards this commitment.

It is our constant endeavour to ensure a seamless, accessible, and hassle-free claim settlement experience. Each of our representatives is fully committed to supporting you and your loved ones in the settlement of your claim.

With your convenience being our top priority, we have simplified our Claim settlement process, both in terms of process and documentation. Further, to ensure that your policy benefits are delivered to the right beneficiary, we seek important information at every step of the Claims process.
Should you need any guidance through this process, please feel free to contact us on 1800 102 3330 or email us on rnlife.customerservice@relianceada.com
Please click on ‘Know More’ for each type of claim to note the documents necessary to process your claim.

To register a claim, you simply need to submit the required documents at your nearest RNLIC Branch office. Our branch executives will be available to assist you through the process. To locate your nearest branch,  Click here
Alternatively,
a) You can email us the scanned copies of the duly filled claim forms and other mandatory documents at rnlife.claims@relianceada.com
or
b) You can send the documents via courier to - The Claims Department, Reliance Nippon Life Insurance Limited, Office no. 701 & 702, 7th floor, Silver Metropolis, Off Western Express Highway, Goregaon East, Mumbai – 400063.

A 10-Days Claims Settlement Guarantee* - Offered for death claims received from all our Life Policies where 4 or more annual premiums have been paid. We are committed to settle such claims in flat 10 Calendar Days. In case of delay beyond regulatory turnaround time, applicable interest as per IRDAI regulations will be paid.

Disclaimer
*Claims where one or more mandatory documents are not submitted / Claims which warrant investigations / Claims from lapsed policies will be excluded from the above guarantee.

With our commitment to stand by you and your family in this time of uncertainty, we have ensured our policies cover Covid-19 claims (subject to applicable terms and conditions of policy contract). To read the Covid-19 related FAQs, please Click here

Living Benefits / Rider Claims

Get the cover to help you tide over difficult health conditions when you need it the most.

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Death Claims

Secure the future of your loved ones in the event of an unfortunate death.

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Survival, Maturity & Annuity Claims

Claim the benefits due to you at various milestones of your policy.

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Health & Cancer Protection Plus Claims

Protect your family and yourself from unexpected financial burdens that arise with health ailments and accidents.

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Group / Employee Benefit Claims

Take care of your greatest assets - your Employees by providing them with complete security.

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