Survival, Maturity & Annuity Claims

To report your Survival Claim you can:

• Login through your registered ID and register bank details in ‘Bank detail updation’ section
• Call us at our Claims Care Number - 1800-102-1010 between 08:00 AM to 08:00 PM (Monday to Saturday)
• Visit your nearest RNLIC branch
• Email us at rnlife.claims@relianceada.com
• To submit your bank details, reply to our BITLY SMS

• Personalized cancelled cheque Or Pass Book copy or Bank Account Statement Copy

If your bank details are validated for electronic clearance and your policy attained the Survival due date, we will process your pay out within 1 working day

To receive your Survival benefits hassle free through Electronic transfer

You can submit your Survival Claim documents:

• At your nearest RNLIC Branch office. Click here to locate your nearest branch
or
• Through email from your Registered Email ID at rnlife.claims@relianceada.com along with the scanned copy of the requisite documents.
or
• Through Courier / Post to -
  The Claims Department,
  Reliance Nippon Life Insurance Limited,
  Office no. 701 & 702, 7th floor,
  Silver Metropolis,
  Off Western Express Highway,
  Goregaon East, Mumbai – 400063.

You should report a Survival claim as soon as possible, to help us process it faster. You can report the Survival claim with 90 days from the due date.

The Survival claim benefit can be received by:

• The Policy owner
• Assignee, in case the policy is assigned

We honor Survival Benefit claim payments through

• a) National Electronic Fund transfer (NEFT)
• b) Cheque

• On the basis of the bank details submitted by you
• If you have submitted personalized cancelled cheque or bank statement /Bank pass book copy
• If your bank is participating in Electronic Fund transfer clearance

• When you have not submitted bank details prior to your due dates
• If you have submitted non-personalized cancelled cheque or bank statement/Bank pass book copy
• If your bank is non-participating in the Electronic fund transfer clearance

Your Survival claim benefit can be settled by submitting:

• Personalized Cancelled cheque /Pass book Copy or Bank Account statement copy

To report your Maturity Claim you can:

• Login through your registered ID and register bank details in ‘Bank detail updation’ section
• Call us at our Claims Care Number - 1800-102-1010 between 08:00 AM to 08:00 PM (Monday to Saturday)
• Visit your nearest RNLIC branch
• Email us at rnlife.claims@relianceada.com
• To submit your bank details, reply to our BITLY SMS

• Personalized cancelled cheque Or Pass Book copy or Bank Account Statement Copy

If your bank details are validated for electronic clearance and your policy attained the Maturity due date, we will process your pay out within 1 working day

To receive your maturity benefits hassle free through Electronic transfer

You can submit your Maturity Claim documents:

• At your nearest RNLIC Branch office. Click here to locate your nearest branch
or
• Through email from your Registered Email ID at rnlife.claims@relianceada.com along with the scanned copy of the requisite documents.
or
• Through Courier / Post to -
  The Claims Department,
  Reliance Nippon Life Insurance Limited,
  Office no. 701 & 702, 7th floor,
  Silver Metropolis,
  Off Western Express Highway,
  Goregaon East, Mumbai – 400063.

You should report a Maturity claim as soon as possible, to help us process it faster. You can report the Maturity claim with 90 days from the due date.

The Maturity claim benefit can be received by:

• The Policy owner
• Assignee, in case the policy is assigned

We honor Maturity Benefit claim payments through

• a) National Electronic Fund transfer (NEFT)
• b) Cheque

• Basis the bank details submitted by you
• If you have submitted personalized cancelled cheque or bank statement /Bank pass book copy
• If your bank is participating in Electronic Fund transfer clearance

• When you have not submitted bank details prior to your due dates
• If you have submitted non-personalized cancelled cheque or bank statement/Bank pass book copy
• If your bank is non-participating in the Electronic fund transfer clearance

• Annuity consent form (clearly stating how much to be invested in an Annuity Policy)
• Personalized Cancelled cheque /Pass book Copy or Bank Account statement copy with last 6 months transactions (to pay the residual 1/3rd amount (if any) back to policy owner)

Your Maturity claim benefit can be settled by submitting:

• Self-declaration from the policy owner
• Personalized Cancelled cheque /Pass book Copy or Bank Account statement copy with last 6 months transactions
• Latest Address & ID proof

You don’t need to report an Annuity claim, it will automatically be processed as per your policy Annuity duration.

Life certificate to be submitted by or prior to the end of every policy Anniversary year.

Once we receive the Life Certificate, provided your bank details are validated for Electronic clearance and as per your Annuity payout duration, we would process your payment within T+1 working days.

To receive your Annuity benefit without fail.

You can submit your Life Certificate:

• At your nearest RNLIC Branch office. Click here to locate your nearest branch
or
• Through email from your Registered Email ID at rnlife.claims@relianceada.com along with the scanned copy of the requisite documents.
or
• Through Courier / Post to -
  The Claims Department,
  Reliance Nippon Life Insurance Limited,
  Office no. 701 & 702, 7th floor,
  Silver Metropolis,
  Off Western Express Highway,
  Goregaon East, Mumbai – 400063.

You should submit the Life Certificate as soon as possible, to help us process your payout faster. You can submit the Life Certificate before 90 days from the policy Anniversary year.

The Annuity claim benefit can be received by:

• The Policy owner/Annuitant
• Nominee, if the Annuitant deceased and customer has chosen Life Annuity with guaranteed term

We honor Annuity Benefit claim payments through

• a) National Electronic Fund transfer (NEFT)
• b) Cheque

• Basis the bank details submitted by you
• If you have submitted personalized cancelled cheque or bank statement /Bank pass book copy
• If your bank is participating in Electronic Fund transfer clearance

• When you have not submitted bank details prior to your due dates
• If you have submitted non-personalized cancelled cheque or bank statement/Bank pass book copy
• If your bank is non-participating in the Electronic fund transfer clearance